Privacy Policy

Last Updated: October 27, 2026

At RUEUDS™, we respect your privacy and recognize the importance of protecting personal information. This Privacy Policy describes the types of information that may be collected when you visit rueuds.com, place an order, or contact our team, as well as how that information may be used, shared, and protected.

By using our website, you acknowledge that you have had the opportunity to review this policy. Where consent is required by applicable law, we will request it as appropriate.

1. Information We Collect

The information we collect depends on how you interact with our website and services.

Information You Provide

When placing an order, contacting customer support, or using available website features, you may provide information such as:

• Name and contact details, including email address and phone number.

• Shipping and billing addresses.

• Order details, purchased products, and transaction references.

• Information included in messages sent to our customer service team.

• Preferences or other information you choose to provide through optional website features.

Payment information may be collected and processed through the payment methods and service providers available at checkout.

Information Collected Automatically

When you browse our website, certain technical and usage information may be collected, depending on your browser settings and the technologies enabled on the site. This may include:

• IP address and approximate location derived from technical information.

• Browser type, device information, and operating system.

• Pages viewed, interactions with website features, and referral information.

• Cookie identifiers and related browsing activity.

2. How We Use Your Information

RUEUDS™ may use personal information for legitimate business purposes, including:

Order Processing and Fulfillment

To confirm purchases, process transactions, coordinate delivery, provide order updates, and assist with order-related questions.

Customer Support

To respond to inquiries, investigate order issues, and communicate information relevant to your request.

Website Operations

To maintain website functionality, remember relevant preferences, identify technical problems, and improve the shopping experience.

Security and Fraud Prevention

To help identify suspicious transactions, protect website operations, and investigate potential misuse.

Marketing Communications

Where permitted by law and subject to applicable consent requirements, we may use your contact information to send promotional emails or information about products and offers. You can opt out of marketing messages at any time.

Legal and Regulatory Obligations

To comply with applicable laws, respond to lawful requests, and establish or defend legal claims when necessary.

3. Data Security and Retention

We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Depending on the service involved, information may be handled through website hosting providers, payment processors, order management systems, and other service providers that support our operations.

No method of online transmission or electronic storage can be guaranteed to be completely secure. We therefore cannot promise absolute security.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including order administration, customer support, recordkeeping, dispute resolution, and compliance with applicable legal obligations.

Retention periods vary depending on the type of information and the circumstances in which it was collected.

4. Sharing of Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our store and provide requested services.

These parties may include:

• E-commerce and hosting providers: To operate the website and maintain store functionality.

• Payment providers: To process payments and help manage transaction-related issues.

• Shipping and fulfillment partners: To deliver purchases and provide relevant delivery updates.

• Customer support and technical service providers: To help manage inquiries and maintain website operations.

• Analytics and advertising providers: Where enabled, to measure website activity or support marketing activities, subject to applicable requirements.

• Legal or regulatory authorities: Where disclosure is required by law or reasonably necessary to protect legal rights and address security concerns.

We do not sell personal information for monetary consideration. However, certain disclosures to advertising or analytics partners may be considered a sale, sharing, or targeted advertising activity under particular privacy laws, depending on the circumstances.

Where applicable, we will honor legally required choices and rights relating to these activities.

Third-party service providers may process information under their own privacy policies, contractual obligations, and applicable laws.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to support essential functions and, where enabled, understand website usage or deliver relevant advertising.

These technologies may serve several purposes:

• Essential functionality: Supporting shopping cart operations, checkout, and basic website features.

• Preferences: Remembering certain settings or choices.

• Analytics: Helping us understand how visitors interact with the website.

• Marketing: Supporting advertising measurement or personalized advertising where applicable.

You can manage cookies through your browser settings. Depending on your location and the website features involved, additional cookie or tracking choices may be available through the site's consent controls.

Blocking certain cookies may affect the availability or performance of some website functions.

6. Third-Party Websites and Services

Our website may provide links to external websites, payment platforms, or other third-party services.

These services are operated independently and may have their own privacy policies, security practices, and terms of use. RUEUDS™ does not control the privacy practices of independent third parties.

Before submitting personal information through an external service, we encourage you to review its applicable privacy notice.

7. Privacy Rights and California Residents

Depending on your location and the privacy laws applicable to you, you may have rights concerning your personal information.

These rights may include, where applicable:

• Requesting access to certain personal information we maintain about you.

• Requesting correction of inaccurate information.

• Requesting deletion of eligible personal information.

• Obtaining a copy of certain information in a portable format.

• Opting out of certain sales, sharing, or targeted advertising activities where applicable.

• Withdrawing consent where processing relies on consent.

• Exercising applicable rights without unlawful discrimination.

California residents may have additional rights under applicable California privacy laws. The availability of specific rights depends on the relevant legal requirements and circumstances.

To submit a privacy request, contact us using the details in Section 12. We may need to verify your identity and clarify the scope of your request before proceeding.

We will review and respond to eligible requests in accordance with applicable legal requirements.

Browser privacy signals and Do Not Track settings may be handled differently depending on the technologies used on our website and the requirements of applicable law.

8. Children's Privacy

Our website is intended for a general shopping audience and is not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13 without the legally required authorization. If we become aware that such information has been collected in circumstances requiring deletion, we will take appropriate steps in accordance with applicable law.

A parent or legal guardian who believes a child has provided personal information to us may contact our customer support team for assistance.

9. Data Breaches and Security Incidents

We maintain reasonable measures intended to protect the information handled through our business operations.

If we become aware of a personal information security incident, we will assess the circumstances and take appropriate steps to investigate, mitigate potential harm, and notify affected individuals or relevant authorities when required by applicable law.

Notification requirements and timeframes depend on the nature of the incident and the applicable legal obligations.

10. Email Communications and Marketing Preferences

We may send emails relating to purchases, order confirmations, customer service requests, and other necessary transactional matters.

Where permitted and subject to applicable consent requirements, we may also send promotional communications about RUEUDS™ products, collections, or offers.

If you no longer wish to receive promotional emails, you may unsubscribe using the link included in the message or contact us directly at service@rueuds.com.

Opting out of marketing emails does not necessarily stop essential communications concerning existing orders or customer service requests.

We will process eligible marketing opt-out requests in accordance with applicable requirements.

11. Your Privacy Choices and Policy Updates

You may contact us to ask about the personal information associated with your interactions with RUEUDS™ or to exercise privacy rights available to you under applicable law.

You can also manage certain browser cookies through your device settings and unsubscribe from promotional emails using the method provided in those messages.

We may revise this Privacy Policy when our business practices, website features, service providers, or legal obligations change.

When an updated policy is published, the revision date at the top of this page will indicate when the latest version took effect. Where legally required, we will provide additional notice or seek consent for material changes.

We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy, wish to make a privacy-related request, or need clarification about how your information is handled, please contact us.

Brand: RUEUDS™

Owner: Jiang Bing

Company: Suzhou Xianyi Yun Network Technology Co., Ltd.

Business Address:

Room 101-302, Building 25, MAX Science & Technology Park, No. 998 Pangnan Road, Jiangling Subdistrict, Wujiang District, Suzhou, Jiangsu Province, China

Email: service@rueuds.com

Phone: +86 18680248956

Customer Service Hours: 8:00 AM – 10:00 PM daily

Time Zone: Pacific Time (US & Canada), GMT−08:00 during standard time and GMT−07:00 during daylight saving time.

Website: https://rueuds.com

Please include a clear description of your inquiry. For privacy requests, avoid sending passwords, full payment card numbers, or other unnecessary sensitive information.

RUEUDS™ respects your privacy and aims to handle personal information responsibly while providing a straightforward shopping experience. Thank you for visiting our store.